Privacy Policy

ATERNA LLC PRIVACY POLICY

Effective Date: [1/1/25]
Last Updated:

[1/1/25]

ATERNA LLC, DBA (ROOFIT.AI, WIREIT.AI, VENTIT.AI, PLUMBIT.AI, AIREVOS.AI, LAWVOS.AI, etc...)

(“we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our AI-powered business solutions, including but not limited to AI integrations, automation tools, CRM+, marketing systems, and other digital services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information
• Name, email address, phone number, and business details.

• Account login credentials.

• Payment information (processed securely by third-party providers).

1.2 Non-Personal Information
• IP address, browser type, operating system.

• Usage data, including pages viewed and time spent on our website or platform.

1.3 Communication Data
• Records of your interactions with us via chat, SMS, email, or phone.

• Preferences for marketing communications and AI-assisted business insights.

1.4 Cookies and Tracking Technologies
• We use cookies, web beacons, and similar technologies to enhance your experience and improve our AI-powered systems.

2. How We Use Your Information
We use the information we collect to:

• Provide, enhance, and personalize our AI-powered business automation services.

• Deliver automated marketing, CRM+, and lead generation tools tailored to your business needs.

• Send transactional and marketing communications via SMS, email, and phone (with your consent).

• Respond to inquiries and provide customer support.

• Analyze usage trends and optimize AI-driven automation for better performance.

• Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (For GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for processing your information includes:

• Consent: For sending marketing communications (you may withdraw your consent at any time).

• Contractual Obligation: To provide services you have requested.

• Legal Compliance: To comply with applicable laws.

4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors assisting in AI system operations, payment processing, and analytics.

• Legal Authorities: To comply with legal obligations or protect our rights.

• Business Integrations: Where applicable, we may integrate AI-powered tools into third-party business software to enhance service delivery.

5. Your Choices and Rights

5.1 Opt-Out of Marketing Communications
• You may opt out of SMS, email, or phone communications by clicking the “unsubscribe” link in emails, replying “STOP” to SMS messages, or contacting us directly.

5.2 Access and Control Your Information
• You have the right to access, update, or delete your personal information.

5.3 Additional Rights for California Residents (CCPA)

• Right to Know: Request details about the information we collect.

• Right to Delete: Ask us to delete your personal data (subject to legal exemptions).

• Right to Opt-Out: Choose not to have your data shared with third parties (we don’t sell your data).

6. Data Security

We implement

industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside the United States, your information may be transferred and processed in the United States. By using our services, you consent to this transfer.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect information from them.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Continued use of our Services after changes indicates your acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
ATERNA LLC

1401 Lawrence Street

Denver, CO 80202

Email: [email protected]

Phone: 720-599-4770

11. Regulatory Information
Compliance with CAN-SPAM Act
• We include an “unsubscribe” link in all marketing emails.

• We honor opt-out requests promptly and do not send further communications to unsubscribed users. Compliance with TCPA
• All SMS communications require prior consent.

• Users can opt out at any time by replying “STOP” to messages.

Compliance with GDPR
• We only process personal data with a lawful basis and provide transparent information about our data practices.